Operation Management Research Paper Example | Topics and Well Written Essays - 1000 words

Operation Management - Research Paper Example Firstly, for sustainability, efficiency and to improve infrastructural access throughout all the branches and the teller machines, the NBAD has deployed sophisticated technological system meant to monitor all the data centers. This system has been integrated in a way such that, it helps in power planning, management and distribution by giving warnings about power availability while ensuring consistent customers service for maximum returns output. Moreover, this organization having been ranked amongst the safest banks in the world has opened up numerous branches within the United Arab Emirates as a strategy of gaining competitive advantage. Additionally, the bank has implemented the use of automatic teller machines (ATM) to aid accessibility of transactions with 24 house online customer support. Through telephone calls and online banking categorically termed as Nbadonline or Nbaddirect customers are assured the safest money transactions which, eliminates the threat of physical transac tions of money and chances of robbery (Suwaidi, 1994). National Bank of Abu Dhabi has implemented into its operation, finacle management systems with treasury as well as capital market business. This system helps in minimizing risks associated with trading in securities while offering financial assistance in relevance to office operations. NBAD has had sustainable operations by focusing on service delivery to the customers through the deployment of finacle system which, helps in the reduction of cost through effective and non faulted operations as one way of achieving the objectives and visions of the organization (Suwaidi, 1994). National Bank of Abu Dhabi believes in a centralized of financial process in where adequate funds can be dispatched in support of other operations within the organization while prioritizing for higher returns with very minimal anticipating of risks. Besides this idea, NBAD has invested in financial management systems that enables the customers to have accu rate execution of the transactions focusing on cash optimization efficiency through a round the clock automation systems. Moreover, the organization is equipped with an enterprise resource programs where the treasury, management board and the other industries are involved in to the in integration of automated systems that sees transactions from one organization to the other. National Bank of Abu Dhabi has succeeded in the integration of optimized transaction system with the development and Tourism Company to enable cash management efficiency and other likeminded organizations with the treasury (Peng, 2012). NBAD is also practices divergent transparency when it to the relationship with the investors, this has been made through availing of timely financial information and reports which, are basically aided by financial fact sheet and other reports which can be acceded easily through the decision support systems linked to the investors portals. Through such systems, stakeholders are ab le to make timely decision about the appropriate time to sell or make purchases of investment securities (Peng, 2012). . Operation management and qualities of Emirates Airlines Company Despite the fact that emirates Airline Company is wholly owned by the government of Dubai, it has revolutionized into a global

Total Quality Management Essay Example | Topics and Well Written Essays - 3500 words - 1

Total Quality Management - Essay Example Various ways of improvements that can lead to its success and development of the company in a more holistic way has also been discussed in this study. Total Quality Management (TQM) at Toyota Japanese organisations were the first to adopt quality management principles during the early 1950s (Ho, 2011, p. 12). The fundamental concepts behind TQM which include methods like Just-in-Time (JIT) and "jidoka" meaning in-station quality were not originally developed by Toyota. However the production followed by Toyota are widely studied and followed by many organisations operating their businesses worldwide. Kaizen or continuous quality forms the basis of Toyota Production System (TPS). Kaizen is found to be enforced at almost every levels of the company. It helps in increasing the commitment levels of the employees of the organization, thereby helping it to reduce its costs and increase in its performance levels. The total quality management system followed by Toyota is commonly known as To yota Production System (TPS). ... The organisation needs to have a top-down approach towards implementing TQM to have any kind of meaningful effects generating out of it. Hence the TQM strategy needs to be initiated by the top management of the organisation and from there it would percolate down to all the management levels of the organisation. 2) The Scope: The scope of TQM within an organisation is not limited to certain people or departments. To implement TQM in the organisational system it is necessary to involve each and every individual working for the company and it also needs to include all the business processes carried on within the organisation. There must be some pre-defined goals or objectives of the organisation and each of the departments of the company would be working together for the fulfilment of the goals of the organisation as a whole. 3) The Scale: Each and every person working for an organisation are meant to have some responsibilities at the personal levels for the improvement and maintenance of quality of the products or services offered by the company and ensuring the satisfaction of its customers. Along with the external customers associated with a business organisation, the internal customers who are mainly the employees of the organisation are also required to be satisfied with the working environment within the company. Proper communication levels and teamwork must be ensured through concerted efforts by all the internal customers of the organisation. 4) The Philosophy: The philosophy behind the concept of TQM is that it does not aim for detection of any kinds of defects or errors but is aimed at the prevention of occurrence of such defects or errors. Hence in